A version of this text appeared in the May 2012 concern of Harvard Business Review. He believes, as I do, you could counteract it—and ultimately bring about important transformation in staff’ beliefs and buy-in.


A international language change takes perseverance and time, however if you want to surpass your rivals, it’s not a matter of alternative. Adopting a universal English policy isn’t the tip of leadership challenges posed by global communication.

However, the circumstances by which this energy shall be exercised are very narrow. A corporate group is composed of corporations. Copyright © 2020 Harvard Business School Publishing. Harvard Business Publishing is an affiliate of Harvard Business School.

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Before an organization introduces a world English coverage, leaders ought to make a persuasive case for why it issues to employees and the group. Employees should be assured that they are going to be supported in constructing their language expertise. Companywide cultural-consciousness training will assist nonnative audio system really feel heard and valued. Leaders should rally workers behind using English to accomplish goals, quite than learn it to satisfy proficiency requirements. It’s commonplace to listen to nonnative audio system revert to their very own language on the expense of their English-speaking colleagues, often because it’s quicker and easier to conduct meetings in their mother tongue.

Using English as a business language can damage employee morale, create unhealthy divides between native and nonnative audio system, and decrease the general productiveness of staff members. Leaders should avoid and soften these potential pitfalls by building an environment during which employees can embrace a world English policy with relative ease.